We have great reads for you this week on burning issues in the hospitality industry. Our co-founder and CCO, David Turnbull, wrote an article about the new way technology in hospitality should be viewed and used.
OTAs took a hit in France, after both Expedia and sister OTA Hotels.com were ordered to cease demanding hotel rate-parity guarantees.
STR’s Hotel performance report is in, and Belgium is leading with the third straight month of double-digit RevPAR growth. We wrap up our reads with a look at TripAdvisor's strategy to increase non-hotel revenue.
No More Excuses - It's Time For A Change
Technology is not static, it’s flexible, and just like processes and services in hotels, it needs to adapt to quickly changing guest expectations and market demands and, if possible, anticipate them.
Hotels need to be able to add, tune, upgrade or even completely change their technology stack quickly. Scalability and adaptation to market changes must be a hotel’s mantra when choosing a technology provider.
Read on Our blog
Expedia loses hotel rate parity case in France
Expedia has been fined €1 million by a French court and ordered to cease demanding “tariff parity” from hotels following an appeal brought by the government in Paris.
The judgment by the Court of Appeal of Paris on June 21 found the parity clauses applied by online travel agent Expedia in contracts with hoteliers to be illegal.
Read on Travel Weekly
STR: Europe hotel performance for May 2017
STR’s Europe hotel performance for May 2017 report is in and Belgium is leading with the third-straight month of double-digit RevPAR growth, followed by Italy and Bulgaria.
Read on Hospitality Net
TripAdvisor: Non-Hotel Revenue Could Reach One-Third of Total by 2020
A successful TripAdvisor transformation into ecommerce would go down as one of the smartest pivots in online travel history.