Disrupting OTAs, big name technology vendors and Japanese robot slippers

February 2, 2018 Denis Fortmann

We have some great reads for you this week. First, we discuss if Blockchain has the potential to disrupt the OTA business. Then, we found an exciting opinion article by Jos Schaap, Founder and CEO of StayNTouch about the fact that choosing big names when buying new technology is not always the best idea. And lastly, we would like to introduce you to a traditional Japanese hotel and it´s very own way to integrate robot technology into their daily routine.

Happy reading!

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Weekly Reads 26.01.18

January 26, 2018 Denis Fortmann

Another week is gone, a new week is ahead! Let´s take a look at the most interesting reads of the last 7 days. Our first read deals with a new study by h2c, pointing out a general dissatisfaction of hoteliers with existing CRS and emphasizing the high demand in new technologies and innovative services. The second article describes the do´s and dont´s of conversational devices. Despite the obvious data privacy concerns, do we have to think about an etiquette manual for chatbots? And last but not least article number three with an outlook of leading hoteliers on 2018, compiled by hotel communication agency 80 Days. Spoiler warning: data gathering may play a role. 

Happy reading!

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Weekly Reads 05.01.18

January 5, 2018 Marina Mitrashov

Happy New Year! Our first weekly reads of 2018 starts with research from Wall Street Journal about how Google and hotel chains are working together to limit online travel agencies' (OTAs) use of keywords when advertising hotel rooms.

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