Translating Big Data into Bigger Guest Value

March 24, 2016 SnapShot Team

The hospitality industry is sometimes known for playing catch up with other sectors when it comes to new trends in technology, and none more so than the concept of “Big Data”. Hoteliers are usually more concerned with delivering great experiences for their guests, which means ensuring guest satisfaction, service delivery, great food, an appropriate atmosphere and so on. As such, “Big Data” is understandable a long way from their thoughts.

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ITB Berlin 2016: Addressing The Hotel Data Problem

March 16, 2016 Clay Bassford

ITB is always an exciting, near-overwhelming experience. As one of the largest hospitality and travel events, it draws people from all over the world to showcase their businesses, meet old colleagues and new friends in the industry, and pitch their services, wares, and solutions to the rest of the hospitality industry. 

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How to Choose Big Data Analytics Tools for a Hotel

March 1, 2016 Martin Soler

Many hoteliers, general managers, and revenue managers wish they could get a better handle on the data available to improve guest experience, revenues, and gather valuable business intelligence. Yet Excel can sometimes feel frustratingly limited. We feel your pain. And hey, at this point, with all the data we as hoteliers collect nowadays, a more robust, sustainable, and useful solution is just plain necessary. But what solutions are out there? And how do we go about choosing the right big (and small) data analytics tool for your hotel?

Read on to find out.

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SnapShot is the first and largest hospitality independent data processing platform, 
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