It's an unfortunate truth that hotels are sometimes behind the curve when it comes to adopting the latest techology. This makes sense, as hoteliers are first and foremost focused on the human side of the business: taking care of guests. After all, it is called the hospitality industry. In the end, this delayed adoption of new tools can work in favor of hoteliers, as new tech is tested by other more adventurous users before being adopted by the wider hospitality industry. Yet, hoteliers who wait too long miss out on innovative new ways to increase guest satisfaction and revenue.