Which hotel APIs should I be asking vendors about for my hotel?

July 31, 2018 Kristina S. Park

As seen in our previous article about application program interfaces, or APIs, are the “backbone of any digital network of programs. They are how we connect the various hospitality software, applications, and programs that keep our hotel operations running on a daily basis.”

Given the increasing amounts of hotel technologies being created by various vendors and utilized in the hospitality industry, integrations between the numerous software and programs in a hotel are becoming of paramount importance. Without APIs to break down the barriers between different systems, what is the point of purchasing and installing all of this hotel technology if they cannot even connect to each other?

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Hospitality Security Strategies Through Social Media, Facebook Tells Travel Sector to Go Mobile, and Interconnectivity in Hotel Technology

May 24, 2018 Kristina S. Park

We have some great reads for you this week!

In a world where push notifications and message alerts are popping up on our phones and computers at every second, minute, and hour of the day, it's safe to say that we are continuously connected to the happenings all around the globe through technology. When it comes to the hospitality industry, it is crucial for a hotel to be just as connected. Hotels must be aware of any breaking news in order to ensure the safety of its guests, employees, and property. The first read demonstrates how hotels are now integrating social media data to gather information and improve their security operations with more immediate responses. Not only do hotels need to be connected for security reasons, but also for marketing purposes as well. In our second read, Facebook encourages the travel industry to prioritize mobile strategies to reach more guests as more than two billion messages are being exchanged between brands and people each month. With consumers spending more and more time on mobile, hotels should consider focusing on mobile to drive business growth. While technology is clearly essential for advancement in the hotel industry, there is still a technology deficit in the sector and the need for more interconnectivity within the market. The third article highlights the importance of integrations between hotel technology providers and how working together can improve innovation, efficiency, and profitability for the industry overall.

Happy reading. 

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Accor to Acquire Mövenpick for $567 Million, Exploring Niche Markets in Hospitality, and 5 Signs It's Time to Change Your Hotel PMS

May 4, 2018 Kristina S. Park

Check out the reads we've collected for you this week!

There's excitement in the air for the hospitality industry this week! AccorHotels has had a busy few years in terms of acquisitions (remember when they purchased Fairmont Raffles Hotels International in 2016 for $2.7 billion USD?). Most recently, the company has announced that they are purchasing the Swiss-based Mövenpick Group for $567 million USD. Not only does this acquisition allow Accor to add 84 hotels with a strong presence in Europe and the Middle East to its portfolio, but it also solidifies the company's move into the luxury sphere of hotels. AccorHotels clearly means business as they pursue a leading role in the luxury hospitality, which you can read about in our first read. In this world of big hospitality players and online travel platforms, you would think it's nearly impossible for smaller players to have a chance. In our second read, see how hotels, big or small, can go after opportunities in the niche markets in hospitality. There's something out there for everyone - think wizard-themed hotels and guitar room service. Last but not least, hotel technology continues to play a major role in the industry, particularly when it comes to property management systems. Without an up-to-date PMS, it's difficult for a hotel to compete with continuously changing technology and an evolving industry. The third article highlights five signs that it may be time for your hotel to switch its PMS option. Plus, then you can access amazing industry-leading applications like the ones listed on the SnapShot Marketplace if you're using one of the many integrated PMS versions! (hint, hint) 

Happy reading. 

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