Many hoteliers, general managers, and revenue managers wish they could get a better handle on the data available to improve guest experience, revenues, and gather valuable business intelligence. Yet Excel can sometimes feel frustratingly limited. We feel your pain. And hey, at this point, with all the data we as hoteliers collect nowadays, a more robust, sustainable, and useful solution is just plain necessary. But what solutions are out there? And how do we go about choosing the right big (and small) data analytics tool for your hotel?
Read on to find out.