Data Snaps - Will AI boost or threaten your career?

July 12, 2019 Kristina S. Park

If you could know what was going to happen to your business before it actually happens, wouldn’t you jump on that opportunity? Luckily for the hotel industry, predictive analytics is becoming a reality and the industry is heading in a more data-focused direction. As more hotels adopt AI and machine learning technology, through well-managed data, predictive analytics will soon come naturally with the help of advanced business analytics tools. In the hotel industry, and its sister airline industry, that day is coming closer and closer.

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Data Snaps - Locking down your customers to build brand loyalty

July 5, 2019 Kristina S. Park

They say that the customer is king across many industries. In the hospitality industry, the industry of service, the customers are the ultimate priority. With the growing innovation in hospitality technology, more companies disrupting the industry, and the developments and improvements in operations, better serving the customer and increasing loyalty is the all-time goal for all industry players.

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Data Snaps - Is AI the new buzzword?

June 28, 2019 Kristina S. Park

With HITEC Minneapolis behind us now, there has been a lot of follow-up buzz from the hospitality technology conference. As always, the industry is looking forward and seeing which technology will pave the way for the future of innovation. Key takeaways?

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