Voice recognition, OTA love-hate and artificial intelligence

February 9, 2018 Denis Fortmann

Did you know that speach recognition technology is more precise than ever, with an error rate of only 8% ?How this effects travel marketing? Well, Frederic Gonzalo gives a detailed report in our first read. Skift sat down with hotel CEOs to find out what their strategies are to compete with OTA giants such as Expedia, Google and Airbnb. Will all hotels soon be leaving online travel agencies? Should you quite your relations with OTAs, too? Get the answer in our secong read. Read number three takes up the actual topic of artificial intelligence and describes what the term "intelligent hotel" really means and which exciting trends the hospitality industry can look forward too. 

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Disrupting OTAs, big name technology vendors and Japanese robot slippers

February 2, 2018 Denis Fortmann

We have some great reads for you this week. First, we discuss if Blockchain has the potential to disrupt the OTA business. Then, we found an exciting opinion article by Jos Schaap, Founder and CEO of StayNTouch about the fact that choosing big names when buying new technology is not always the best idea. And lastly, we would like to introduce you to a traditional Japanese hotel and it´s very own way to integrate robot technology into their daily routine.

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Weekly Reads 26.01.18

January 26, 2018 Denis Fortmann

Another week is gone, a new week is ahead! Let´s take a look at the most interesting reads of the last 7 days. Our first read deals with a new study by h2c, pointing out a general dissatisfaction of hoteliers with existing CRS and emphasizing the high demand in new technologies and innovative services. The second article describes the do´s and dont´s of conversational devices. Despite the obvious data privacy concerns, do we have to think about an etiquette manual for chatbots? And last but not least article number three with an outlook of leading hoteliers on 2018, compiled by hotel communication agency 80 Days. Spoiler warning: data gathering may play a role. 

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