SnapShot and StayNTouch Partner to Provide Hotels Across the US with a Smarter Analytics Tool

July 18, 2017 Margaret Ady

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Weekly Reads 14.07.17

July 17, 2017 Marina Mitrashov

This week I wanted to talk to you about how a customer centric approach, applied to every aspect of your hotel, can drive more revenue. Our weekly blog post focuses on adopting a culture of innovation within your hotel by using technology that improves guest service.

We are also getting interesting insights on how the giant OTAs drive traffic to their websites and what we can learn from them. Then, we have an in-depth report on travel industry-specific search ranking factors and how user-centric content will boost your SEO. We finish off with a sneak pick at Airbnb’s new corporate travel solution.

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High Tech or High Touch? What Hotels Need to Know About Technology Adoption & Guest Service

July 12, 2017 Margaret Ady

Hotels worldwide are playing with just how much can be automated. Comfort Hotel Xpress in Oslo opened in 2011 to media fanfare over an almost entirely automated process—check-in, key, checkout and so forth. Housekeeping comes every four days. There’s no restaurant, but there is some food in the lobby. It sounds from reviews like they ended up needing a floating staff person downstairs. Not a surprise.

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SnapShot Analytics is the world’s first comprehensive hotel analytics tool. Everything you need in one place: PMS data, benchmarking, pricing, web analytics, TripAdvisor stats, and social media metrics. Dig as deep as you want, or keep it surface level for instantly actionable intelligence, and share it immediately with your team. 

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