2016 turned out to be a very exciting year for the hotel tech industry. Most of all, it was a year where new technology was finally widely discussed and speculated upon, and even introduced and tested. New tools like analytics, messaging, chatbots and the like are now being adopted by hotels around the world. We as an industry are moving quickly forward in improving and modernizing the tools and workflows we use everyday in running our hotels and in building hotel technology.
Let’s give ourselves a major round of applause for a year well done. We can’t wait to see what’s in store for 2017.
For this roundup, we'll start with the most recent news and work our way back through the year. So, without further ado, let’s jump right into the top hospitality and travel tech news of 2016.